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Senior Business Analyst (Global Transformation)

  • By Weronika Nowak
  • 16 September 2022

Join one of the world’s largest banks!

Global Transformation Senior Business Analysts are at the centre of how GT shapes, delivers and
embeds change, working with the business and our delivery partners. Primarily, the Senior Business
Analyst will be responsible for managing and executing the analysis activity within one or more of the
priority programmes. Senior Business Analysts often act as experts across multiple projects and
programmes simultaneously, guiding the teams on their approach to Requirements Management and
other analysis activity. They are also ultimately responsible for Implementation Management, including
planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating
benefits and minimizing risk during deployment.


Key Accountabilities:

  • Anticipates and manages stakeholder expectations, fostering open and honest communication;
    resolves stakeholder conflict and represents the interests of other stakeholders,
  • Identifies and analyses complex problems involving the wider team; generates feasible and
    creative solutions considering all aspects and consequences; leads brainstorming meetings to
    discuss and/or resolve problems,
  • Questions current state and facilitates stakeholders to identify opportunities for improvement,
  • Exhibits high energy, understands issues within team and galvanizes others to achieve goals,
  • Coordinates requirements gathering, documentation, prioritisation and traceability working with
    multiple programme teams and senior stakeholders. Works with the team to break down
    requirements into rigorous level detail and translates business requirements for use by delivery
  • Challenges requirements and designs detailed, innovative business solutions to realise agreed
    business requirements,
  • Document and develop targeted benefits for a change intervention,
  • Utilises financial skills to develop a high level business case, considering investment and high
    level benefits,
  • Architects complex, large-scale (e.g. multiple market/ multiple programme) change solutions,
    detailing all elements of the change journey and audience impacts,
  • Leads change implementation activities, providing steering and guidance to the team and
    regular updates to stakeholders,
  • Manages and endorses team engagement initiatives, fostering an environment which
    encourages learning and collaboration to build a sense of community,
  • Develops a network of professional relationships (within GT and with business partners) to
    improve collaborative working and encourage openness – sharing ideas, information and
  • Leads end-to-end change journey and validates mitigation plans,
  • Defines, shapes and recommends creative solutions options, weighing risk/reward,
  • Manages responsibilities, objectives and task allocations for a large project or programme.



  • Expert knowledge of GT Business Transformation Frameworks, methodologies and best
    practice techniques,
  • A thorough understanding of the purpose, values, culture and fundamentals of Global
  • Proven track record as an outstanding analyst or consultant,
  • Overall financial services industry knowledge with specific functional expertise,
  • Extensive experience of using multiple analysis techniques in a change environment, with a
    mix of business, operations and technology focused projects,
  • Excellent communication, inter-personal and negotiating skills,
  • Experience of managing large teams and resources located remotely,
  • Ability to motivate and lead people, employing appropriate management styles,
  • Decision-making ability.

Nice to have:

  • Certified Business Analysis Professional (CBAP)
  • Lean Six Sigma Black Belt/Green Belt


They offer:

  • Stable job in professional team,
  • Interesting path of career in an international organization,
  • Consistent scope of responsibilities,
  • Private health care, other employees’ benefits.


Note: Please prepare your CV in English (PDF) and include in it the following clause that is necessary for the recruitment process:

“I agree to the processing of personal data that I have made available voluntarily in the recruitment process by the Administrator of personal data, i.e. Dotcommunity Spółka z ograniczoną odpowiedzialnością [Ltd.] based in Cracow, 15 Żabiniec Street, 31-215 Cracow, registered in Poland, the Cracow’s District Court – Śródmieście, XI Commercial Division of the National Court Register under number 0000468484, VAT number: 9452174499, (“Dotcommunity”) in order to carry out the recruitment process for the Senior Business Analyst position on the basis of Art.6 item 1a of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”


    Dotcommunity is registered in the Register of Employment Agencies (KRAZ) under number 9904.