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Manager – Business Analyst

  • By Sylwia Lupa
  • 8 January 2023

The candidate will join on of the largest bank in the world.

Manager- Business Analyst – will be a part of Business Management for German Payments, providing support to Business stakeholders, local management and operations teams with regards to Operational Risk, controls, process improvement, MI production, data analysis,

Key responsibilities:

  • Provide support and expertise with regards to Operational Risk on Payments processes
  • Conduct controls on processes
  • MI production & Data analysis (SQL, QlikSense, VBA)
  • Maintaining detailed MI reports
  • Provide input and recommendations to senior management on payment and development issues and enhancements
  • Effectively manage operational risk on the process and provide expertise to stakeholders
  • Records management in Helios
  • Liaise with Internal Stakeholders to improve customer experience, reduce risk and resolve issues
  • Where required actively partake in discussion between Operations, IT and other stakeholders
  • Continually reassessing the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices,  management restructurings, and the impact of new technology.


  • In-depth MS Excel skills and MS Access skills
  • Microsoft VBA code for quick automation, EUCs and report creation
  • SQL knowledge for ad-hoc queries/testing of data changes within projects on Google Cloud
  • QlikSense knowledge in Design (creating reports on ready to use data) and Scripting (enrichment of raw data)
  • Highly analytical to understand SOPs (ie Payment transparency)/projects requirements and translate them into data queries matching their systems


  •  German language as an asset
  • Knowledge of SWIFT payments message types and SEPA files (format and meaning) to create reports
  • Stable job in professional team
  • Possibility of remote work
  • Car parking few minutes away from the office
  • In the office: Relax room (with massage chairs and area for yoga/stretch)
  • Bicycle racks in the underground garage and around the office; showers dedicated to cyclists
  • Team building events
  • Internal learning sessions
  • Private health care (different options – from basic to VIP), employees’ benefits: private life insurance, multisport

Note: Prepare your CV in English (PDF), fill in the form, and apply! 🙂
Please include in your CV the following clause necessary for the recruitment process:

“I agree to the processing of personal data that I have made available voluntarily in the recruitment process by the Administrator of personal data, i.e. Dotcommunity Spółka z ograniczoną odpowiedzialnością [Ltd.] based in Cracow, 15 Żabiniec Street, 31-215 Cracow, registered in Poland, the Cracow’s District Court – Śródmieście, XI Commercial Division of the National Court Register under number 0000468484, VAT number: 9452174499, (“Dotcommunity”) in order to carry out the recruitment process for the Manager – Business Analyst position on the basis of Art.6 item 1a of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”

Dotcommunity jest zarejestrowana w Rejestrze agencji zatrudnienia (KRAZ) pod numerem 9904.