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Senior Project Manager

  • By Agnieszka Gabzdyl
  • 5 January 2023

Join one of the largest banks in the world! The company already provides its services to more than 40 million customers in more than 60 countries around the world. Teams are international, hence daily communication is in English. The company’s structure gives opportunities for promotions and flexible career development.

The company is looking for a Senior Project Manager who will join them – please familiarize yourself with the following details 🙂



Value Creation
● Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Develops the plan within constraints, considering the delivery approach, key milestones, and dependencies within the plan, requirements and scope, effort and resources, budgets and quality
● Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in the company Change Frameworks. Identifies and intervenes where there is slippage and variance from plan
Plans and analyses costs, tracking operating and capital spend, and tracks reporting to financial business case commitments
● Oversees the tracking of project/s risks/issues/dependencies, assesses the impact on the benefit realisation for the project/s and takes action to minimise impact, actively challenging and removing obstacles
● Influences and collaborates with stakeholder and business partners to drive the right project outcomes. Represents the project team at discussions regarding project prioritisation and to create buy-in for risk mitigation and contingency plans
Obtains sponsor and stakeholder buy in to plans, key commitments and changes against baseline as they arise
● Obtains sponsor and stakeholder sign-off for deliverables, formally closes project, assesses stakeholder satisfaction and captures feedback. Captures key learns from each project
Articulates to stakeholders the targeted benefits and takes joint responsibility for benefits realisation
Manages the business sponsor, working with them to ensure project deliverables are met
Plans and manages the implementation of the change, to ensure business benefits are realised and that the transition from current state to target state is smooth. Ensuring that the organisation and other change audiences are ready, willing and able to function in the new business environment
Works closely with delivery partners on planning, design and estimating, bringing together delivery and business partner teams; actively managing dependencies between these teams and other projects and programmes
Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success
Promotes pace and energy within the team and leads by example


Operational Performance
● Produce a well-defined project plan in Clarity, dictate the key milestones and assign responsibilities/resources
Demonstrates effective financial skills to develop a detailed business case, including investments, detailed benefits and link to overall finances of the business
Develops and/or reviews estimates and estimating assumptions for the project’s schedule, effort, and cost using established department estimating models, best practices, and past experience
Mobilises the project team and allocates tasks and roles
Provides timely reports on project status, risks and issues, evaluating project performance based on management information
● Manages and reports on the project budget, acting on any variance
● Manages and reports project risks, issues and dependencies
Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered
Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken
Collaborates with stakeholders to define the project strategy and develops a roadmap ensuring all constraints of time/resources are met
Ensures project teams follow quality assurance processes and frameworks. Ensures governance processes and decisions are applied consistently, including:

  • Engaging the project sponsor and stakeholders effectively
  • Creation and running of effective Steering Committee, who make focused decisions, based upon accurate and timely status, performance reports. Using the committee as the first point of escalation
  • Seeks project quality assurance, acting on recommendations
  • Use standardised project metrics and reporting driven out of Clarity. Management by exception of budget and schedule variance. Ensuring accurate and responsible status reporting. Escalating, co-ordinating any mitigants or remedial action
  • Plans and executes regular tollgates in line with Change Framework

● Direct the project approach, staffing, responsibilities, and schedule to drive maximum productivity


Capability and People Development
Identifies and shares the resource requirements of the project, to the Programme Manager and/or Head of Resource Practice requesting the appropriate skill set and/or experience
Ensure effective and appropriate resource on the project team and forming an effective project team, with the right blend of skills and good working relationships
Ensuring good project induction and orientation – i.e. the team understand the project context and content, the importance of stakeholder management and wider programme goals
Defines high level responsibilities and objectives for members of their project team
Provides regular constructive feedback and coaching to individuals to improve their performance and support their development and career progression. Hold 1:1 discussions at least once every fortnight
● Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalisation and development of the teams
● Maintain a strong focus on people development and ensure project resources receive any necessary training and support
● Outside of the project context, the Senior Project Manager will have line responsibility for a pool of Project Managers, typically this will involve, functional management, performance management, resource management and professional development, by setting and agreeing objectives with the Line Manager and coaching as and when required
● Drive a performance management based culture to improve and drive efficiencies and performance including the effective management of underperformers
● Promotes the Group’s Values and strategy by creating a positive work environment and promoting teamwork to drive engagement


● Management and control of large and complex change projects
● Defining the approach and dealing with complex requirements and unique projects – often one off initiatives
● Achieving benefits (cost reduction, revenue increase, strategic goals) set out in the business case
● Management of stakeholders and sponsors
● Working with multiple delivery and business partner teams


The vision statement for Transformation is: “To be the businesses’ primary change partner, support the implementation of the Group Strategy and make change a source of sustainable competitive advantage for the company”. Senior Project Managers manage change through projects which are established to deliver a specific outcome, on time and on budget. The projects will typically have a clearly defined output, fixed start and end date with a well-defined development/delivery path. Projects may be stand alone or part of a Programme.

The Senior Project Manager role is distinct from the Project Manager role in the scale and importance of the projects they manage. They may also have resource pool management responsibilities. The Senior Project Manager role is distinct from the Programme Manager role in the following respects:

(a) projects will be large, but will not tend to have many sub-projects

(b) typically the complexity will be lower (e.g. single country or business impact)

(c) the Senior Project Manager will be expected to manage the whole project with a degree of independence and will tend to operate with less support from the team.

Senior Project Managers are required to lead the change initiative, take strategic decisions, operate at an executive level and manage stakeholder and sponsor relationships. Project governance must be established, including clear sponsorship, tollgates and steering committee. The jobholder will not be subject to close supervision, and will be expected to exercise independent initiative in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, such as interdependencies, opportunities or risks. He/She will be expected to adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct. The role holder will operate within the usual authority limits for a Senior Project Manager.

Management of Risk (Operational Risk / FIM requirements)
The jobholder will also continually reassess the operational risks and likelihood of operational risk occurring. Will be achieved by reviewing risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new processes. The jobholder should then address any areas of concern in conjunction with line management and/or the appropriate department.

Observation of Internal Controls (Compliance Policy / FIM requirements)
The jobholder will adopt the Group Compliance Policy by escalating any identified compliance risk in liaison with, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.



● Excellent understanding of the project lifecycle
● Excellent understanding of Frameworks and best practice techniques.
● A thorough understanding of the purpose, value, culture
● Strong understanding of banking institutions and understanding how change drive benefits, company’s customers and other stakeholders

● Extensive project management skills and experience of managing large and complex projects
● Strong people manager and broad experience in managing large teams of different work streams
● Multiple strong examples of the delivery of on time and on budget projects that achieve business case
stated outcomes – a driver with bias towards delivery at pace and controlling project outcomes
● In depth experience of working in a banking environment and change project
Good stakeholder management experience, especially impactful communication, influencing and
running project governance Implementation, change management and benefits realisation
Implementation, change management and benefits realization

● Planning and Plan Management
● Portfolio Definition and Planning
● Process Re-engineering
● Risk and Issues Management
● Global Mindset
● Customer Empathy
● Decision Making
● Commerciality
● Lead Self and Others
● Business Analysis and Design
● Business Case and Benefits Realisation
● Change and Implementation Management
● Financial and Budget Management
● Tracking, Reporting and Governance
● Stakeholder Management
● Impactful communication
● Resource and Team Management
● Delivery at Pace
● Embracing change
● Achieving excellence
● Collaboration
● Problem solving and Critical Thinking
● Consultancy
● Innovation and Idea Management

Qualifications and Accreditations
● Managing Successful Programmes (MSP) – Optional
● PMP certification
● Prince2 – optional
● Any relevant local banking qualifications such as ACIB (Associate of the Chartered Institute of Bankers)



● Stable and interesting job in professional team with international exposure
● Friendly and welcoming culture, focused on professional and personal development
● Access to professional training and professional qualifications
● Strong support in professional development of people to enable them progressing their careers both
locally and/or internationally
● Consistent scope of responsibilities
● Private health care, and other employees’ benefits


Note: Prepare your CV in English (PDF), fill in the form and apply! 🙂

Please include in your CV the following clause necessary for the recruitment process

I agree to the processing of personal data that I have made available voluntarily in the recruitment process by the Administrator of personal data, i.e. Dotcommunity Spółka z ograniczoną odpowiedzialnością [Ltd.] based in Cracow, 15 Żabiniec Street, 31-215 Cracow, registered in Poland, the Cracow’s District Court – Śródmieście, XI Commercial Division of the National Court Register under number 0000468484, VAT number: 9452174499, (“Dotcommunity”) in order to carry out the recruitment process for the Senior Project Manager position on the basis of Art.6 item 1a of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)


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