let’s make something together

Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.

Find us

PO Box 16122 Collins Street West
Victoria 8007 Australia

Email us


Phone support

Phone: + (066) 0760 0260
+ (057) 0760 0560

Senior Data Insights Analyst

  • By Valentyna Bratukha
  • 23 January 2023


This role is really responsible for helping the DCOO & Procurement functions make better decisions and drive mission critical business outcomes through unlocking business insights from data; this is typically through building visualisations, insights, self-service analytics and building high quality reusable data assets. We take a customer centric approach, empathizing with our customers to understand their visions and strategy’s and then using this deep understanding to build data-driven insights that drive decisions which lead to meaningful change. This role requires specialist skills in data collection and cleansing, structured and unstructured data analysis, data modelling and analysis plus data visualization (expert skills in Qliksense). The role will also support enhancing DCOO BI&I’s strategy, provide consultancy and manage small teams of developers and analysts to deliver a project.

This role is mainly responsible for:

  • Engaging with DCOO & Procurement stakeholders & BI&I Product Owners, mobilising and managing requirements capture, design & prototypes followed by transitioning to BAU & delivering ongoing product enhancements across Analytics & BI use cases
  • Performing strategic analysis of structured and unstructured data across multiple data sources, validating information, using judgment and statistical tests
  • Developing data structures and pipelines to organize, collect, cleanse, and standardising data in order to generate actionable insights and address reporting needs
  • Designing and deploying cutting edge Qliksense dashboards that really wow our customers in terms of visual appeal, ease of use and understanding
  • Providing complex business intelligence solutions involving SQL, Python, Alteryx, Google Cloud Platform (GCP) technologies e.g. Big Query
  • Identifying innovative and creative opportunities to develop data insights and maximize data usage to develop new strategies and improve business performance
  • Support migration of existing data sources, reports & insights to GCP
  • Ensuring all dashboards and data assets are thoroughly tested and validated per industry best practice before being released
  • Upskilling on an ongoing basis to also venture into Advanced Analytics and be familiar with data science languages like Python and R
  •  Supporting creation of Data Quality rules to bring data under formal governance
  •  Building out strong, trusted relationships with our Exco +1 stakeholders and a win-win relationship network across stakeholders and out key partners in IT & the Data & Architecture Office
  •  Act as an advisor to DCOO BI&I Head, SPS / CS BI&I product owners and stakeholders to identify new opportunities to deliver data driven insights that count enabling delivery against strategic outcomes and proactively identifying ways to enhance the BI&I service offering
  •  Challenge conventional thinking, provide outside-in perspectives & lead ongoing research and application of the latest analytics technologies, to deliver cutting edge business intelligence & insights solutions
  • Actively look for and drive collaboration with other HSBC analytics teams, breaking down silos and identifying opportunities to partner on initiatives and drive best practice
  • Training new joiners in the wider DCOO analytics team / new users on the projects undertaken
  •  Identifying and managing delivery risk in the area of responsibility including resolve blockers and bottlenecks

Qualifications / Experience


  • A university degree in Computer Science, Data Analysis or similar education and work experience
  • Minimum of 7 years’ experience delivering data / analytics solutions using Agile with clearly demonstrable business outcomes
  • Rigorous analytics skills and ability to solve advanced problems with demonstrable experience of working in a data-related role; data analysis, architecture, data structures & modelling, ETL, data visualisation with hands-on technical experience of using associated technologies
  • Exceptional analytical skills with a strong understanding of the power and value of data with an ability to apply technology solutions to meet business needs
  • Deep knowledge of the data and analytics delivery life cycle including demonstrable knowledge, experience & credibility across advanced analytics / Data Science
  • Ability to assess stakeholder needs to improve customer experience, show resilience under pressure and provide best in class solutions
  • Delivery-focused, with ability to meet agreed deadlines and delivery high quality output


  •  Expertise and experience in data visualization with advanced Qliksense skills
  • Demonstrable experience of working in a data-related role; data analysis, architecture, data structures & modelling, data governance with hands-on technical experience of using associated technologies
  • Knowledge of ETL processes and data warehousing principles
  •  Strong knowledge of SQL, experience with Python a plus
  •  Flexibility to work on and learn various technologies
  • Experience with business tools like JIRA, Confluence
  • Expert knowledge of MS Office (especially Excel)
  •  Familiarity with Data Science concepts and subjects and an ability to up-skill in the future


  • Demonstrate high energy levels, flexibility, enthusiasm and willingness to learn
  •  Self-starter who can operate independently and proactively or as part of a team and navigate a complex global matrix organisation
  •  Ability to work in fast-paced, pressured environment with proven ability to handle multiple outputs at once
  •  Excellent communication skills, both written and verbal and comfortable working with senior management; ability to articulate data concepts, problem statements and solutions to technical and non-technical stakeholders
  • Capable of developing subject matter expertise in complex areas and demonstrating a resourceful, creative and inquisitive approach to highly complex tasks
  • Demonstrate a passion for research and data, be proactive, take initiative and work independently

What they offer:

  • Employment in one of the largest banking and financial services organisation in the world
  • Interesting path of career in an international organisation
  • Language / Studies Reimbursement Scheme
  • Professional trainings
  • An environment where you will be given space to take ownership and accountability for your work
  • A Team of professionals that will help you develop & succeed
  • Exposure to company’s lines of business and markets
  • Employees’ benefits: private medical and dental health care, Multisport Card, life insurance

Note: Prepare your CV in English (PDF), fill in the form and apply! 🙂

Please include in your CV the following clause necessary for the recruitment process:

“I agree to the processing of personal data that I have made available voluntarily in the recruitment process by the Administrator of personal data, i.e. Dotcommunity Spółka z ograniczoną odpowiedzialnością [Ltd.] based in Cracow, 15 Żabiniec Street, 31-215 Cracow, registered in Poland, the Cracow’s District Court – Śródmieście, XI Commercial Division of the National Court Register under number 0000468484, VAT number: 9452174499, (“Dotcommunity”) in order to carry out the recruitment process for the Senior Data Insights Analyst on the basis of Art.6 item 1a of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”

Dotcommunity jest zarejestrowana w Rejestrze agencji zatrudnienia (KRAZ) pod numerem 9904.