let’s make something together

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PO Box 16122 Collins Street West
Victoria 8007 Australia

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Phone support

Phone: + (066) 0760 0260
+ (057) 0760 0560

GIA Operations Manager

  • By Weronika Drwila
  • 24 January 2023

Your responsibilities

  • Capturing, analysing and documenting existing business processes (including IT processes).

  • Designing solutions or change interventions.

  • Managing change activities which can include diverse tasks such as timeline planning to stakeholder engagement.

  • Managing, tracking and documenting progress and managing status reporting.

  • Developing and implementing solutions


Our requirements

  • Able to communicate effectively at all levels, be confident and be a strong relationship builder.

  • Possess strong documentation skills and have a high attention to detail.

  • Comfortable speaking with ‘internal’ clients / customers / users to gather requirements.

  • Results driven and confident to deliver at speed to deliver efficiently at short notice.

  • An understanding of risk and control, and previous experience operating in an Internal Audit function or first or second line risk function.

  • Understand the roles and interests of your clients as a basis for engaging them at the right level, on the right issues and in the appropriate context.

  • Creativity to transform your client’s reporting requirements into impactful Visualisation.

  • Be able to think strategically and commercially aware.

  • A broad skill set, with experience in Python, SQL, and producing automated dashboard reporting from a central database and building Qlik dashboards.


What we offer

  • Employment in one of the largest banking and financial services organisation in the world

  • Interesting path of career in an international organisation

  • Language / Studies Reimbursement Scheme

  • Professional trainings

  • An environment where you will be given space to take ownership and accountability for your work

  • A Team of professionals that will help you develop & succeed

  • Exposure to client lines of business and markets

  • Employees’ benefits: private medical and dental health care, Multisport Card, life insurance



  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave


    Note: Prepare your CV in English (PDF), fill in the form and apply! 🙂

    Please include in your CV the following clause necessary for the recruitment process:

    “I agree to the processing of personal data that I have made available voluntarily in the recruitment process by the Administrator of personal data, i.e. Dotcommunity Spółka z ograniczoną odpowiedzialnością [Ltd.] based in Cracow, 15 Żabiniec Street, 31-215 Cracow, registered in Poland, the Cracow’s District Court – Śródmieście, XI Commercial Division of the National Court Register under number 0000468484, VAT number: 9452174499, (“Dotcommunity”) in order to carry out the recruitment process for the Operations Manager position on the basis of Art.6 item 1a of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”.


    Dotcommunity jest zarejestrowana w Rejestrze agencji zatrudnienia (KRAZ) pod numerem 9904.

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