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Digital – Senior Business Analyst

  • By Agnieszka Gabzdyl
  • 4 October 2021
  • 113 Views

Your responsibilities

• They are seeking a Digital Security Product Analyst to help define and deliver Digital Security Platform vision. This requires both extensive stakeholder management and a good understanding of security within a web/mobile banking application. The individual will be required to contribute to the creation of Objectives and Key Results as well as ensuring interlocks at a wider Programme level.

• Leadership & Stakeholder Management: This role requires an enthusiastic problem-solver, that can effectively make priority decisions (by identifying the path of least impact) based on business criticality (and or value) and be able to communicate these decisions to the SVS leads as well as the development teams.

• Security: The individual must be familiar with common security frameworks and products used in web/mobile applications as well as access & authentication mechanisms (e.g. access tokens, OTP-based authenticators, behavioral/device profiling tools, fraud monitoring end-to-end integration understanding, etc.). Furthermore, the individual must have some degree of understanding of common global regulation in the Security space (e.g. PSD2/SCA).

• The individual will help drive the development and optimisation of “best in class” digital products within HSBC Private Bank. This individual will need to be an outstanding communicator, analytical thinker and detailed problem solver. They’re looking for a candidate who will be able to support the Product team, its stakeholders and 3rd partypartners throughout the product lifecycle: from inception through to post-live optimisation.

• This individual will be responsible for working “hand-in-hand” with the Digital Security Platform lead to incubate, validate and elaborate requirements. They will champion a user-centred approach to product development and support the process using valuable insight into business processes, data and systems analysis.

• They expect this individual to proactively seek answers and convey complex ideas to the project team and wider stakeholders as needed. This will require a natural curiosity as well as the ability to identify and consult with peers, colleagues and domain specialists to address the task(s) in hand.

Key accountabilities

• They are seeking a Digital Security Product Analyst to help define and deliver Digital Security Platform vision. This requires both extensive stakeholder management and a good understanding of security within a web/mobile banking application. The individual will be required to contribute to the creation of Objectives and Key Results as well as ensuring interlocks at a wider Programme level.

• Leadership & Stakeholder Management: This role requires an enthusiastic problem-solver, that can effectively make priority decisions (by identifying the path of least impact) based on business criticality (and or value) and be able to communicate these decisions to the SVS leads as well as the development teams.

• Security: The individual must be familiar with common security frameworks and products used in web/mobile applications as well as access & authentication mechanisms (e.g. access tokens, OTP-based authenticators, behavioral/device profiling tools, fraud monitoring end-to- end integration understanding, etc.). Furthermore, the individual must have some degree of understanding of common global regulation in the Security space (e.g. PSD2/SCA).

• The individual will help drive the development and optimisation of “best in class” digital products within HSBC Private Bank. This individual will need to be an outstanding communicator, analytical thinker and detailed problem solver. We’re looking for a candidate who will be able to support the Product team, its stakeholders and 3rd party partners throughout the product lifecycle: from inception through to post-live optimisation.

• This individual will be responsible for working “hand-in-hand” with the Digital Security Platform lead to incubate, validate and elaborate requirements. They will champion a user-centred approach to product development and support the process using valuable insight into business processes, data and systems analysis.

• They expect this individual to proactively seek answers and convey complex ideas to the project team and wider stakeholders as needed. This will require a natural curiosity as well as the ability to identify and consult with peers, colleagues and domain specialists to address the task(s) in hand.

Key accountabilities:

• Support digital product definition, elaborate requirements and establish measurement approaches for the target solution(s)

• Input into Business Case preparation, providing context and data to underpin assumptions

• Working with the DSP Lead providing them with information to validate the initial feasibility of product ideas

• Drive and own the definition of requirements, working with the DSP Lead and development teams

(creative/ UX/ technology) to create user stories ready for development

• Provide sufficient detail within the high level requirements to facilitate initial estimation and sizing

• Develop and implement measurement and actionable metrics into requirements

• Provide the Product Owner with data and insight as needed to support their decision making processes

• Gather, validate and iterate regional stakeholders requirements [Business management, change] providing the necessary insight (business, data, technical) to the Product and project team where needed

• Help to develop “definitions of done”, acceptance criteria and test cases where necessary

• Reflect the legal, cross border and regulatory requirements into digital product design as required

• Support digital product production

• Working within multi-disciplinary agile teams to deliver excellent new products and/or iterations to existing products to meet user needs

• Participating in core Sprint ceremonies as needed

• Working with the Product team to ensure that the overall solution design delivers against the benefits realisation plan

• Respond, react and monitor change and transition within the product lifecycle

• Underpin the delivery and iteration of digital services through effective analysis of qualitative and

quantitative user data

• Monitor and report on MI gathered from the copany digital products

 You will have experience in:

• Business and technical systems analysis, logical data modelling, gap analysis and requirements documentation (with a focus on expressing requirements and user needs within the agile framework)

• Strong understanding of the digital product development process, ranging from requirements and idea inception through to development and execution

• Working collaboratively with domain experts to inform solutions

• Modelling processes

• Communicating business processes as applied to UX/ creative or user requirement

• Working with 3rd party suppliers to provide data/ insight or business behaviour

• Working with the Product Owner and project teams to define acceptance criteria

• Creating test/ user scenarios

• Collation of sample business data to facilitate efficient testing

• Supporting the creation and/or verification of UAT or functional tests to ensure systems are fit for purpose and behaving as expected

• User Centred design approaches and methodologies

• Understanding digital UX and UI design and its application to Banking/Wealth

Desirable

• User testing methods and analysis

• User flow and UX principles and practices

• Working with creating lo-fidelity prototypes for the purpose of conveying and testing ideas

• Understanding how the changing regulatory environment has impacts on the digital product design process

Requirements

• Outstanding communication skills

• Experience with the Agile delivery methodology as well as JIRA/Confluence Tooling

• The ability to translate of complex business ideas and processes into clear- user-led requirements/ stories

• Creativity, tenacity and logical problem solving/ curiosity

• Have very strong analytical and problem solving abilities as well as an excellent attention to detail

• The ability to make clear judgements based on a range of factors e.g. commercials, risk, customer experience; determine the implications and make recommendations as needed. To do this you will need to be comfortable in identifying the data needed to justify decisions and present this accordingly

• Comfort moving seamlessly between the micro detail of requirement gathering and the strategic view ofdigital strategy

• A flexible and adaptive approach to selecting and using the best tool(s) for different tasks and goals

• High levels of resilience and self-motivation

• Good relationship management skills to satisfy a wide range of internal and external stakeholders

• A highly collaborative approach, recognising your specialist role within a larger programme of work amongst other individuals’ roles and responsibilities

• Happy to be flexible to attend conference calls with global teams as required

• Open to occasional travel as required

• Undergraduate or higher qualification

What they offer

• Friendly and welcoming culture

• Access to professional training and professional qualifications

• Strong support in professional development of people to enable them progressing their careers

both locally and/or internationally

• Consistent scope of responsibilities

• Private health care, employees’ benefit

Note: Prepare your CV in English (PDF), fill in the form, and apply! 🙂
Please include in your CV the following clause necessary for the recruitment process:

I agree to the processing of personal data that I have made available voluntarily in the recruitment process by the Administrator of personal data, i.e. Dotcommunity Spółka z ograniczoną odpowiedzialnością [Ltd.] based in Cracow, 15 Żabiniec Street, 31-215 Cracow, registered in Poland, the Cracow’s District Court – Śródmieście, XI Commercial Division of the National Court Register under number 0000468484, VAT number: 9452174499, (“Dotcommunity”) in order to carry out the recruitment process for the Digital – Senior Business Analyst position on the basis of Art.6 item 1a of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)

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