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  • By Karyna Trubitsyna
  • 12 January 2022

The candidate will join one of the largest banking intitutions in the world.

Your responsibilities:

It is a global change practice driving changes for our Client global business and functions by accelerating, orchestrating and delivering outcomes that help them achieve its strategic priorities and add value to its customers. The team brings in best of class execution skills, design led approach and deliver at pace to translate and achieve the desired business outcomes on large, complex, cross-business and function projects as well as certain local regulatory initiatives, through:

  • Robust Business Analysis working with the business to conceptualize solutions/operating models
  • Change & Implementation activities to embed the change seamlessly and drive benefit realization
  • Program and Project management to drive momentum and deliver large scale changes ensuring quality and pace

Key Accountabilities:

Analysts are responsible for Requirements Management, Design, Change Management and Implementation Management. Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. 

  • Supports the programme management with impact assessment for change requests
  • Manages responsibilities, objectives and task allocations for large project or programme to ensure the individuals are being used in accordance with their skills
  • Responsible for supporting requirements life cycle management/solution design
  • Work closely with project team and delivery stakeholders to ensure smooth change delivery
  • Support of Change Management activities such as early change planning and audience analysis through to designing and delivering change interventions (e.g. communications, training, support, organization alignment)
  • Establish relationships with key project stakeholders
  • Analyst role is heavily business focused, it is not an IT role
  • Follow Change Framework within the project 
  • Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our Client teams



  • Experience in gathering requirements, business analysis and/or conducting design activity
  • Exposure to change implementation techniques and approaches
  • Demonstrated ability to build and maintain effective relationships Experience
  • Good written and verbal communications skills
  • Good analytical and problem solving skills
  • Awareness of Change Frameworks, Agile methodologies and best practice techniques
  • Knowledge of project management tools such as Clarity/ JIRA/ MS Office/Visio
  • Good understanding of the purpose, values, culture and fundamentals of our Client
  • Business Analysis Certifications (e.g. CCBA, CBAP) are an advantage


  • Experience gathering requirements, process re-engineering or conducting design activity
  • Overall financial services industry knowledge with specific functional expertise
  • Some experience of data analysis and interpretation
  • Experience of communicating effectively with a range of stakeholders
  • Experience with running meetings over video or teleconference in English
  • Some experience in Change Adoption processes, plan and implement change interventions to enable smooth transition to Business as usual, from requirements gathering, communications till end user training


  • Impactful communication
  • Change and Implementation Management
  • Stakeholder Management

They offer:

  • Friendly and welcoming culture
  • Access to professional training and professional qualifications
  • Strong support in professional development of our people to enable them progressing their careers both locally and/or internationally
  • Consistent scope of responsibilities
  • Private health care, employees’ benefit


Note: Prepare your CV in English (PDF), fill in the form and apply! 🙂

Please include in your CV the following clause necessary for the recruitment process:

“I agree to the processing of personal data that I have made available voluntarily in the recruitment process by the Administrator of personal data, i.e. Dotcommunity Spółka z ograniczoną odpowiedzialnością [Ltd.] based in Cracow, 15 Żabiniec Street, 31-215 Cracow, registered in Poland, the Cracow’s District Court – Śródmieście, XI Commercial Division of the National Court Register under number 0000468484, VAT number: 9452174499, (“Dotcommunity”) in order to carry out the recruitment process for the Analyst position on the basis of Art.6 item 1a of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”