Our client is one of the world’s largest banking and financial services organisations. Their global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories. They use the unique expertise and capabilities to provide specialised services – the people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Their Purpose – opening up a world of opportunity – explains why they exist. They are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for their customers, people, investors, communities and the planet they all share.

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Key accountabilities:

• Support digital product definition, elaborate requirements and establish measurement approaches for the target solution(s)
• Working with the product team and business to understand high level requirements, taking an active role in understanding core problem statements and business drivers
• Input into Business Case preparation, providing context and data to underpin assumptions
• Working with the Product Owner providing them with information to validate the initial feasibility of product ideas
• Drive and own the definition of requirements, working with the Product Owner and development teams (creative/ UX/ technology) to create user stories ready for development
• Provide sufficient detail within the high level requirements to facilitate initial estimation and sizing
• Develop and implement measurement and actionable metrics into requirements
• Provide the Product Owner with data and insight as needed to support their decision making processes
• Gather, validate and iterate regional stakeholders requirements providing the necessary insight (business, data, technical) to the Product and project team where needed
• Help to develop “definitions of done”, acceptance criteria and test cases where necessary
• Reflect the legal, cross border and regulatory requirements into digital product design as required
• Working within multi-disciplinary agile teams to deliver excellent new products and/or iterations to existing products to meet user needs
• Participating in core agile ceremonies as needed
• Working with the Product team to ensure that the overall solution design delivers against the benefits realisation plan
• Respond, react and monitor change and transition within the product lifecycle
• Underpin the delivery and iteration of digital services through effective analysis of qualitative and quantitative user data
• Monitor and report on MI gathered from digital products

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Requirements:

• Outstanding communication skills
• The ability to translate of complex business ideas and processes into clear- user-led requirements/ stories 
• Creativity, tenacity and logical problem solving/ curiosity
• Have very strong analytical and problem solving abilities as well as an excellent attention to detail
• The ability to make clear judgements based on a range of factors e.g. commercials, risk, customer experience; determine the implications and make recommendations as needed. To do this you will need to be comfortable in identifying the data needed to justify decisions and present this accordingly
• Comfort moving seamlessly between the micro detail of requirement gathering and the strategic view of digital strategy
• A flexible and adaptive approach to selecting and using the best tool(s) for different tasks and goals
• High levels of resilience and self-motivation
• Good relationship management skills to satisfy a wide range of internal and external stakeholders
• A highly collaborative approach, recognising your specialist role within a larger programme of work amongst other individuals’ roles and responsibilities
• Happy to be flexible to attend conference calls with global teams as required
• Open to occasional travel as required
• Undergraduate or higher qualification

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What they offer:

• Stable and interesting job in professional team with international exposure
• Friendly and welcoming culture, focused on professional and personal development
• Access to professional training and professional qualifications
• Strong support in professional development of our people to enable them progressing their careers both locally and/or internationally
• Consistent scope of responsibilities
• Private health care and other employees’ benefits.

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Note: Prepare your CV in English (PDF), fill in the form, and apply! 
Please include in your CV the following clause necessary for the recruitment process: