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Production Support Specialist (C#)

  • By Sylwia Lupa
  • 18 November 2021

The candidate will join one of the largest banking institutions in the world.

EU International Application Support team is part of Technology Services Europe (GLT Poland), who provides the Second line support on Local and Regional Applications for countries in Continental Europe. The center was created to provide full life-cycle software manufacturing, deployment and support services to the company’s Business across Europe.


  • Development & support in all aspects of the selected IT systems and applications
  • Day-to-day maintenance and proactive monitoring of production services and environments
  • New functionality/product deployment and changes to existing solutions
  • Providing technical expertise in supported systems to Business users
  • Adhering to all service level agreements and metric requirements at all times.
  • Assistance on audit and operational controls related activities
  • Highlight problems/blockages and take initiative to suggest ideas to change and improve processes
  • Assist site management in providing solutions for new initiatives/business & revenue improvements
  • Adhering to all service level agreements and metric requirements at all times
  • Strong emphasis on the maintenance of an effective and rigid control environment ensuring quality is
    never compromised
  • Expected to develop a strong working relationship with the business users and management in all supported sites, project, implementation, analyst and deployment teams


  • About least 1 year experience in .NET framework 2.0/3.5 /4.0 (WinForms, ASP.NET) focused to C# language
  • Experience of developing or supporting customer facing applications
  • Experience with administration or development in T- SQL on MS SQL Server 2008 and higher will be an
    added advantage
  • Knowledge and past experience in Windows Server configuration (IIS),
  • Knowledge and past experience in JavaScript will be an advantage
  • Ability to learn new technologies and procedures very quickly
  • Fluency in English (at least B2 level)
  • Excellent analytical skills, with the ability to multi-task and manage multi-users/sites
  • Ability to work independently, Take Responsibility and Self learner
  • Interpersonal and Organisational Skills
  • Ability to work within international environment
  • Ability to work under time and stress pressure
  • Ability to continuously provide high quality of service and to achieve customer satisfaction and to ensure that necessary internal policies are fully executed
  • Pro-active, confident & delivery focused
  • Team player and adaptable to change

They can offer:

  • Excellent and positive work environment
  • A stable role with a consistent set of responsibilities
  • Career development prospects within the multi-national leading financial organization
  • Private health care and employees’ benefits
    • sharing the costs of sports activities, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, retirement pension plan

Note: Prepare your CV in English (PDF), fill in the form, and apply! 🙂
Please include in your CV the following clause necessary for the recruitment process:

“I agree to the processing of personal data that I have made available voluntarily in the recruitment process by the Administrator of personal data, i.e. Dotcommunity Spółka z ograniczoną odpowiedzialnością [Ltd.] based in Cracow, 15 Żabiniec Street, 31-215 Cracow, registered in Poland, the Cracow’s District Court – Śródmieście, XI Commercial Division of the National Court Register under number 0000468484, VAT number: 9452174499, (“Dotcommunity”) in order to carry out the recruitment process for the Senior Production Support Specialist position on the basis of Art.6 item 1a of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”

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